Share Your Feedback, Get Satisfaction

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Jamie Perrett had a problem.

As an assistant professor at Texas A & M University, he needed to produce videos from lectures. He had one camera recording the classroom while Camtasia Studio recorded his computer screen. But he needed to mesh the two recordings together into a cohesive video, alternating between the recordings depending on which better portrayed the lesson being taught.

Camtasia Studio 7 did not allow Jamie to easily alternate between the videos, meaning he had to carefully cut and drag sections of the recordings into their proper places. This made aligning video and audio recordings very challenging.

So Jamie posted a request on TechSmith’s GetSatisfaction forum.

Jamie Perrett's GetSatisfaction Post

Jamie noted that the ability to edit a project with multiple video tracks would relieve a number of headaches for people. He laid out exactly what he was looking for and why he needed it, as did a number of other people. The idea gained traction on the forum and generated a lot of feedback. So, the Camtasia development team went to work to figure out how to make multi-track editing happen.

It took some time to develop the feature, but the team was able to include it in the release of Camtasia Studio 8.

We at TechSmith are always looking for customer feedback and encourage customers to make their voice heard. If you have ideas to share, questions to ask, or are experiencing technical difficulties, take a few minutes to visit our GetSatisfaction forum.

With more than 9,000 posted topics, chances are you’ll find something related to your question or idea. And if not, you can easily ask a question or share an idea with the community.

We look forward to hearing from you!

This entry was posted in Customer Stories by Will Verchereau. Bookmark the permalink.

About Will Verchereau

Will Verchereau is the Customer Content Coordinator for the Marketing Team at TechSmith.
  • If money were no object, he would still thrift the majority of his wardrobe.
  • His life goal is to own a peacock farm.
  • His guilty pleasure is a tub of ice cream directly following any form of exercise.
    • ThinkTransformation

      I am a first time user of any TechSmith product. I have been editing video for years using Avid’s NLS. When I discovered CS8 I was blown away with how fast and easy it was to use – especially it’s multi-track editing capabilities. I find myself using CS8 more and more vs Avid. It’s so much faster in creating inventive and engaging video with it intuitive solutions for everyday editing features. It makes editing fun easy in exploring new realms of possibility. Go TechSmith!

      • http://www.techsmith.com/ Daniel Foster

        Thanks! Glad you’re loving the new version!

    • Nancy

      Where do I get basic support? I am doing my first jing. I saved it, and a 3 minute capture is loading 407 MB. It was loading at the rate of 1 MB every 15 seconds. I must be doing something wrong. Is there a basic support area for people new to this?