New Updates for Mac Users Today!

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You ask, we answer!  Snagit 2.1 on Mac and Jing Mac users are getting a free update today.  Look out below for what to expect from the latest versions…

Snagit Mac 2.1 

  • Mountain Lion support
  • Menu Capture
  • Multi-area Capture
  • Bug fixes

Jing Mac

  • Mountain Lion Support
  • Bug fixes

So, how do you get the update? All you have to do is open your copy of Snagit 2.1 on Mac or Jing Mac and you’ll be prompted to update.  It’s that easy. Enjoy!

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About Nikki Wickham

Nikki Wickham is a Content Marketing Specialist & Newsletter Editor for the Marketing Creative team at TechSmith.
You can follow her at @nikkiwickham
  • She is a self-proclaimed Word Nerd and will happily debate with you over proper grammar/spelling.
  • Her hobbies include writing short stories, playing tennis, soccer, and skiing.
  • She LOVES living in Michigan, and encourages everyone to take a vacation near one of the Great Lakes!
    • David Kaleky

      That’s so nice! And what about the Retina fix???

      • Nikki Wickham

        Hi David, we’re working hard on both products to fix the retina issues and plan to have something out soon!

    • fotoflo

      Retna fix?

    • JuggoPop

      I had an issue with the last version of Jing and was given a special version by support that fixed my issue. Mac Jing on 3 monitors and some other settings that cause it to break.

      Now I get the prompt that it has to be updated again in the next 14 days. I’m going to update it, but I am hoping (with fingers crossed) that I don’t have to have the support staff build me a new version if this update doesn’t work properly on my setup.

      I really wish you wouldn’t force a two week update as the last time it broke, it took longer than that to get it running again.

      Guess I’m posting more for the heads up that if the issue wasn’t fixed, there may be more users like me on this version that will be reporting to the support team again.

      Thanks for a great product keep up the great work.

      • JuggoPop

        Just a follow up for any of those users like me who has been using the version provided by the support staff.

        For me, it DOES work properly. So I guess my issues were covered by “Bug fixes” in this update.

        Thank you again!

    • http://www.facebook.com/LaurieSchwarzHurley Laurie Schwarz Hurley

      Where do I get the update? I just sat down to record a series of videos and have no audio. I am on a Mac – Lion OS and my mic is on, turned up, etc. Please respond. Thank you.

    • David Fowler

      Trying to update Jing for Mac (Pro User) – Jing does not automatically tell me there’s an update – and when I try to launch the update from the Help section, the update fails with an “Update Error! The Update is improperly signed” message

    • Jos

      i have a retina macbook, i nstalled jing and it doesnt even open.when i try to open it 2nd time it says its already running. any help plz

      • http://twitter.com/fosteronomo Daniel Foster

        Hi Jos – this post on the TechSmith Q&A forum might help. If that doesn’t have the info you need, our tech support agents can help: http://bit.ly/ts-support (Ask a Question tab)