Whoa – ScreencastCamp 2013 is this weekend! Can you believe it? We’re eager to hang out with all of this year’s attendants, and can’t wait to tell you about the whole experience. Keep an eye on (Follow @screencastcamp) and our Facebook page this weekend to keep up-to-date on the whole she-bang!
The final feature in our Camper Profile series is Dave Buell (Follow @kurrykid), a Champion on our feedback forms. Dave and the rest of our Champs respond to customer questions, requests, feedback and more on a daily basis. Not surprisingly, they’re a great help our support teams, and all-around swell people! Dave was kind enough to take the time to answer the following questions for us, so read on to learn more!
Dave Buell is an IT professional with more than 15 years of experience and has a master’s degree in Information Technology. He has been authoring, directing, and producing many different eLearning and interactive training programs for over a decade. He was an avid Authorware (Macromedia) developer and has continued on over the years to create many different sources of educational materials including Interactive PDF’s, iBooks, and eBooks. Screencasting is at the heart of this training.
He is the author of Camtasia:Mac and Snagit:Mac Screencast Training (both PDF and iBook versions) and the creator of Screencasthelp.com, a training website devoted to developing learners’ skills for screencasting.
An Interview with Dave
How long have you been making screencasts?
I have been doing screencasts in one form or another for almost 10 years. I have used them professionally for training as part of my normal documentation and to help end users with their applications and settings (I was a Helpdesk Manager for many years). I also use them personally to send helpful information to family and friends and even use them to create fun, family projects.
Alright, and a follow up: how did you get so handy with TechSmith products?!
I learned early on that Snagit was a huge time saver and worked great as part of my daily workflow. I’ve had meetings with managers to show them how to use Snagit to create great documentation. Of course, I always had the “why not just use the Print Screen button” question but after showing them what could be done, Snagit had some new customers. I also use Camtasia Studio (at work) and Camtasia for Mac (at home) for creating software tutorials for a wide variety of applications.
So, you’re a Champ on our Get Sat boards. Can you tell our readers a little more about what that entails?
I have always enjoyed helping others. I am so passionate about technology and like helping people break down their barriers and getting them to be productive. It takes some time to review the questions everyday but assisting people on the Get Sat boards is rewarding for me because I can help them overcome obstacles and get them back to work. I also believe in TechSmith and their products. I have been fortunate enough to interact with several of their employees over the past few years and they are the real deal. They really care about their customers and listen to how they can be a better company. That is pretty rare nowadays I really appreciate their “customer-focused” approach.
Do you have a must-have screencasting tool that you’d like to recommend?
Camtasia for Mac is a great tool and very easy to use (for videos) and what I reach for when I need to create a great screencast. Snagit is a phenomenal product and I use it all the time (several times a day). I constantly show people how it can be used and sometimes in ways they hadn’t ever considered. The dynamic duo of Camtasia / Snagit is the way to go (either Mac or Windows…they are very productive applications on both platforms).
What is your favorite camping memory?
I don’t do much camping as an adult (I would have computer withdrawal ), but as a child, I did quite a bit of camping. One year in Boy Scouts, we did a polar bear camp out where we spent a weekend camping outside in mid-January in Michigan. It was very cold but we had a great time and I received a merit badge for the activity.