How to Record Skype, Google Hangouts, and Webinars

This post offers a wealth of information when it comes to recording things like webinars, Google Hangouts, and Skype calls.  The TechSmith products that work best for this task are Snagit 11.1 on WindowsCamtasia for Mac 2.2Camtasia Studio 7 or 8, and Camtasia Relay 4.1.1.  Click on the links for FREE fully-functional trial versions.

For PC

* Please note: If you use Windows XP, you may not be able to do this without a workaround/hack (more detail in the PDF below).

1.  First, figure out exactly what it is you’re trying to capture. In many cases, you want to capture your own voice and the voices of others in the hangout, webinar, or Skype call. Specifically, you’re typically going to want to capture your own voice (which is local) and everyone else’s voice (coming through your computer speakers).

2. To capture audio coming from your computer you’re going to want to use a feature called System Audio. System Audio is a feature that allows you to record the audio that is coming through your speakers. In other words, if you’re playing audio or watching a video on your computer, the audio that you hear can be captured using the System Audio feature.

Often, when recording something like Skype calls or Google Hangouts, you’re using the same audio devices to send audio to your audience as you are to record. It is important that you have the latest and most up-to-date drivers and software for your devices in order to make sure there are no device conflicts. If you’re going to record system audio, please make sure you have the latest and greatest version of the software that we offer. Check your software’s version history to ensure you’re running the latest version to ensure you have the best system-audio experience.

For Mac

Mac fans aren’t going to want to hear this, but it’s much harder to capture system audio on the Mac platform because there are no native abilities in the operating system to do so. While there is software called “Soundflower” which can help to represent system audio on the Mac side as an audio device, it’s not always reliable and in some situations can cause problems. We’re working on developing more reliable ways of capturing this audio on the Mac and with Camtasia for Mac 2.2.1 and Camtasia Relay 4.1.1 have true system audio capture.

PDF Guide

How to Record Skype, Google Hangouts, and Webinars by TechSmith

Additional Resources

We’ve put together additional resources with tips for capturing Skype, Google+ Hangouts, and webinars:

Recording Guide

Recording a Google Hangout with Snagit

And here is the end result of that Google Hangout recorded with Snagit:

Having trouble viewing the video? Watch it on Screencast.com.

  • http://www.facebook.com/ken.ferguson.965 Ken Ferguson

    Daniel, I see the example but where’s the “How To”?

    • http://www.twitter.com/fosteronomo Daniel Foster

      Hi Ken – Thanks for reading! The How To is in three bulleted links in the post: the PDF, Forge episode, and other video.

  • nuryanto

    great, nice article.

    thanks :D

    nuryanto

  • http://www.theinfobyte.com/ TheInfoByte

    Can you specify which version of snagit you are using.

  • http://buytabexuk.com/ Julian2012

    Thanks! Perfect and just what I was actually looking for!

  • emaij

    Need more than this to make it happen.

  • hich
  • Gary Ryan

    Hi Guys thanks for the video. I have tried using Camtasia to record a video Skype call. When editing my audio is in sync with my video at the start and end of the 24 minute call, but in between it gets way out of sync – for the life of me I can’t figure out how to solve this problem. I’m on a Dell laptop.
    Cheers,
    Gary

    • Logan

      Hey Gary, sorry to hear about your video issues! What version of Camtasia are you using? Is it out of sync just during the preview, or after your produce it out as well?

  • Daniel

    Do I understand correctly that by now Google have introduced the recording feature themselves, and it’s called Google Hangout On Air? If so, does it work well enough to render this article moot/obsolete in terms of hangouts?

    • micurtis

      Hi Daniel,
      I wondered that too, and things may have changed since my last hangout, but there is one key point perhaps. That is, Google is really pushing the hangouts to be lived streamed to your circle–then they are saved to YouTube and posted to your circle. I thought it was a little strange that my circle sees I started talking to so-and-so and it’s live.

      So… you can record it without streaming it live this way. Basically as you set up the hangout and just record that.

      Correct me if I’m wrong or missing something. I know things change quickly on the web and there may be an option or workaround I couldn’t find.

      Good question Daniel–thanks for posting,
      Mike Curtis

      • Daniel

        Hey Mike,

        thanks for the quick reply! Indeed your article seems still very useful if you value your privacy. Not only the part you just mentioned, but also the fact that allegedly this Youtube clip is always public per default, and you can only make it private later, manually.

        Truth to be said though, tonight is going to be my first ever Hangout On Air. Some people wanted a real Hangout, others just a stream, and those who’ll miss it might want to check out that Youtube afterwards. Should work in theory. Wish me luck!

        • KelsNotChels

          YES. This is exactly what I was looking for and this question/response is exactly why I was looking for a separate app for recording google hangouts on my mac and NOT having them automatically public.

          Thank you! I’m looking forward to giving Camtasia a try!

  • Richard

    Here is a company that addresses a couple of issues when running an on air hangout.

    Their system will work with any streaming video embed code. Hangout , Ustream Etc…

    They deal with registration as well as sending out reminders prior to the webinar event.

    Works with wordpress

    http://supersellertools.com/r/webinar-express

  • Andy

    Thanks for your tips. As for me, Snagit is know as taking screenshots, I have no idea of its recording function. And I tried, it indeed can record screen video. I want to record webinar on pc, could Snagit make it ?

    Here is an article I found, I tried and it was great. http://www.apowersoft.com/record-webinar-online.html
    But Mike, I think it must have a better resolution.